Welcome to Back of the Moss Community Center's Online Home

We are a nonprofit organization dedicated to improving the lives of people in need. Our mission is to provide assistance to those who are less fortunate and to create a better world for all. Through our programmes and initiatives, we strive to make a positive impact on the world and to help those who need it the most.

We are a Cadent center for Warmth and alongside our current services offer essential advice on home energy efficiency, carbon monoxide safety and the Priority Services Register. We travel the borough and beyond delivering Cadents message during our energy efficiency slow cooker info demo with Carbon Monoxide safety advice, distributing free slow cookers and carbon monoxide alarms, to enable people to save money on their energy bills, to eat healthy nutritious meals and to be equipped with a Carbon Monoxide alarm which will alert the occupants both audibly and visually to any Carbon Monoxide leaks.

 We also promote the Priority Services Register 

What is the Priority Services Register?

The PSR is a completely free service, designed to make it easier for those who need a little extra help. Each energy supplier and electricity network operator maintain their own register, meaning that you can register with us and receive essential benefits that will make the management of your energy supply easier. These include:

• Providing you with alternative heating and cooking facilities should your gas supply be interrupted as part of our works.
• The use of a password facility to keep you safe on your doorstep. You can read more about how we strive to protect you from bogus callers by ensuring that out engineers follow a strict process and must allow you to check their credentials should you not be expecting their call.
• Nominating someone to deal with your bills or help in a power cut on your behalf.
• Offering you information in other formats like large print, audio CD, braille.
• Providing translation services should there be a need for it 24/7, 365 days of the year.
• Receiving an annual free gas safety check (where eligible) to check your gas supply and appliances are safe to use.
• Advance notice of planned power cuts by your electricity network operator so you can prepare or advise them that you may need help on the day.
• Priority support in the event of a power cut. Network operators aim to provide welfare in the form of meals, drinks, warmth and charging points, as well as receiving priority updates.
• For the purposes of safety, if you are unable to reach your gas emergency control valve (ECV) due to poor mobility, we may be able to move this for you. To find out if you are eligible for this service, please call us on 0800 0745 788 to talk with one of our team members to discuss it further.
• Priority support from your water company in the event of a water supply issue or outage